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Questions for Week 8 and 9: Reviewing and Practising Competence Based Questions.
In Week 8, you will have selected five questions from this list and prepared as indicated in the directed study on the teaching and learning plan (see end of week 7).
In Week 9, you will work in small groups and respond to randomly generated questions (from this list), an observer will make notes of how you respond in relation to the use of STAR and your associated body language, you may choose to practice one or two questions first before requesting the observer completes the paperwork.
You must make sure the tutor signs off the paperwork and that you retain this for your assessment submission.
Questions and associated competence area:
Adjusts to changing environments whilst maintaining effectiveness
Q1: Tell me about the biggest change that you have had to deal with. How did you cope with it?
Communicates effectively, listens sensitively, adapts communication to audience and fosters effective communication with others
Q2: Describe a time when your communication skills made a difference to a situation?
Q3: Describe a time when you had to win someone over, who was reluctant or unresponsive.
Q4: Describe a situation where you had to explain something complex to a colleague or a client. Which problems did you encounter and how did you deal with them?
Q5: What is the worst communication situation that you have experienced?
Q6: Tell me about a situation when you failed to communicate appropriately.
Q7: Describe how you vary your communication approach according to the audience that you are addressing.
Q8: Describe a situation when you had to communicate a message to someone, knowing that you were right andthat they were wrong and reluctant to accept your point of view.
Q9: Give me an example where your listening skills proved crucial to an outcome.
Q10: Tell me about a time when you were asked to summarise complex points.
Q11: Tell me about a time when you had trouble remaining focussed on your audience. How did you handle this?
Q12: What type of writing have you done? Give examples? What makes you think that you are good at it?
Q13: How do you feel writing a report differs from preparing an oralpresentation?
Q14: What positive and negative feedback have you received about your writing skills? Give an example where one of your reports was criticised.
Q15: How do you plan the writing of a report?
Creativity and Innovation
Develops new insights into situations; questions conventional approaches; encourages new ideas and innovations; designs and implements new or cutting edge programs/processes.
Q16: Tell me about a project or situation where you felt that the conventional approach would not be suitable. How did you derive and manage a new approach? Which challenges did you face and how did you address them?
Q17: Tell me about a situation where you trusted your team to derive a new approach to an old problem. How did you manage the process?
Q18: Tell me about a time when you had to convince someone thatchange was necessary. What made you think that your new approach would be better suited?
Makes well-informed, effective, and timely decisions, even when data are limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions.
Q19: What big decision have you make recently. Describe the process you went through?
Q20: How would you reach a decision which leads you to apply for a job?
Q21: What is the decision that you have put off the longest? Why?
Q22: When is the last time that you have refused to make a decision? Why?
Q23: Tell me about a time when you had to make a decision without knowledge of the full facts. What was the impact of this?
Q24: Tell me about a situationwhere you made a decision that involuntarily impacted negatively on others. How did you make that decision and how did you handle its consequences?
Q25: Tell me about a decision that you made, which you knew would be unpopular with a group of people. How did you handle the decision-making process and how did you manage expectations?
Q26: Tell me about a situation where you made a decision too quickly and got it wrong. Why made you take that decision?
Modifies his or her approach to achieve a goal.Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles.
Q27: Describea situation where you had to change your approach half-way through a project or task following new input into the project.
Q28: Describe a situation where you started off thinking that your approach was the best, but needed to alter your courseduring the implementation.
Q29: Describe a situation where you were asked to do something that you had never attempted previously.
Q30: Give me an example of a situation where your initial approach failed and you had to change tack.
Q31: If we gave you a project to manage, how would you decide how to approach it?
Ability to convince others to own expressed point of view, gain agreement and acceptance of plans, activities or products.
Q32: Describe a situation where you were able to influence others on an important issue. What approaches or strategies did you use?
Q33: Describe a situation where you needed to influence different stakeholders who had different agendas. What approaches or strategies did you use?
Q34: Describe a time where you failed to sell an idea that you knew was the right one.
Ability to maintain job related, social, organisational and ethical norms.
Q35: When have you had to lie to achieve your aims. Why did you do so? How do you feel you could have achieved the same aim in a different way?
Q36: Tell me about a time when you showed integrity and professionalism.
Q37: Tell me about a time when someone asked you something that you objected to. How did you handle the situation?
Q38: Have you ever been asked to do something illegal, immoral or against your principles? What did you do?
Q39: What would you do if your boss asked you to do something illegal?
Acts as a role model. Anticipates and plans for change. Communicates a vision to a team.
Q40: Tell me about a situation where you had to get a team to improve its performance. What were the problems and how did you address them?
Q41: Describe a change where you had to drive a team through change. How did you achieve this?
Q42: Describe a situation where you needed to inspire a team. What challenges did you meet and how did you achieve your objectives?
Q43: Tell me about a situation where you faced reluctance from your team to accept the direction that you were setting.
Q44: Describe a project or situationwhere you had to use different leadership styles to reach your goal.
Q45: Tell me about a time when you were less successful as a leader than you would have wanted to be.
Leveraging diversity
Fosters an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the organisation.
Q46: Give an example of a situation or project where a positive outcome depended on the work of people from a wide range of backgrounds and ideas
Q47: Tell me about a time when you included someone in your team or a project because you felt they would bring something different to the team.
Resilience and tenacity
Deals effectively with pressure; remains optimistic and persistent, even under adversity. Recovers quickly from setbacks.Stays with a problem/line of thinking until a solution is reached or no longer reasonably attainable.
Q48: Tell me about a project where you achieved success despite the odds being stacked against you. How did you ensure that you pulled through?
Q49: Tell me about your biggest failure. How did you recover and what have you learnt from that incident?
Q50: Give me an example of a situation where you knew that a project or task would place you under great pressure. How did you plan your approach and remain motivated?
Q51: Give me an example of a situation where you worked under pressure.
Q52: Under what conditions do you work best and worst?
Q53: Which recent project or situation has caused you the most stress? How did you deal with it?
Q54: What makes you frustrated or impatient?
Q55: Which course or topics have you found most difficult? How did you address the challenge?
Contributes fully to the team effort and plays an integral part in the smooth running of teams without necessarily taking the lead
Q56: Describe a situation in which you were a member of team. What did you do to positively contribute to it?
Q57: Tell me about a situation where you played an important role in a project as a member of the team (not as a leader)
Q58: How do you ensure that every member of the team is allowed to participate?
Q59: Give me an example where you worked in a dysfunctional team. Why was it dysfunctional and how did you attempt to change things?
Q60: How do you build relationships with other members of your team?

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