Managing Interpersonal Conflict Discussion
Discussion 300 words
What is the difference between ?You-Messages? and ?I-Messages?? Give an example of each.
(This is from my book) EVALUATION
When you evaluate or judge another person or what that person has done,
that person is likely to become resentful and defensive and perhaps at
the same time to become equally evaluative and judgmental. In contrast,
when you describe what happened or what you want, it creates no such
defensiveness and is generally seen as supportive. The distinction
between evaluation and description can be seen in the differences
between you-messages and I-messages.
Evaluative You-Messages |
Descriptive I-Messages |
---|---|
You never reveal your feelings. |
I sure would like hearing how you feel about this. |
You just don?t plan ahead. | I need to know what our schedule for the next few days will be. |
You never call me. | I?d enjoy hearing from you more often. |
If
you put yourself in the role of the listener hearing these statements,
you probably can feel the resentment or defensiveness that the
evaluative messages (you-messages) would create and the supportiveness
from the descriptive messages (I-messages). (This is from my book)
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