communication strategies, week 8 assignment help

Option #1: Personal Communication Development Plan Paper

The Personal Communication Development Plan will be based on the Portfolio Project Checklist. Download this document from the link at the bottom of the page and work through each part carefully. As you work through Part 1 and Part 2 of this checklist, you may discover something new about your personal communication. You may change your checklist and scoring sheet to reflect your discoveries. Do not start working on your paper until you have completed Part 3 of the checklist.

Review the Portfolio Paper Requirements carefully along with the Portfolio Project Rubric. Once you have completed your paper, be sure to include your completed Project Checklist as part of your final assignment submission. Combine the documents and submit one file.

ORG423 Portfolio Project

Self-Assessment of Leadership Communication
Capabilities – checklist

Barrett
(2014, p.405) Appendix A

Read through
the list of capabilities and, for each one, mark your present level of
expertise in the table below. The instructions on determining your average
follow the table. If using this text in a class, you will probably want to ask
your instructor for the electronic version of this assessment.

1 = Need to develop,
essentially need a lot of work on this capability

2 = Need some work on this
capability

3 = Acceptable, but could
be stronger

4 = Very good abilities,
close to leadership communication level

5 = Excellent abilities,
leadership communication level achieved

Section 1 Assessment of Core Capabilities
Area and Capability	1	2	3	4	5	Avg
Leadership Communication Ethos/Image
1. Understanding the characteristics of leadership communication
2. Recognizing and able to distinguish transformational leaders
3. Understanding how I am seen by others
4. Knowing how my personal style differs from others
5. Asking others to comment on my style
6. Assessing my own strengths and weaknesses
7. Setting goals for personal change
8. Willing to work on improving personal effectiveness
9. Influencing the behavior of others
10. Inspiring trust in others
11. Projecting confidence
12. Making ethical decisions
Totals
Audience Analysis and Strategy
1. Analyzing the context for communication
2. Analyzing audiences
3. Tailoring messages to different audiences
4. Selecting the most effective medium (channel)
5. Developing a complete communication strategy
Totals
Social Media and Other Written Communication
1. Deciding on communication purpose
2. Clarifying your purpose
3. Organizing your written communication
4. Using formatting effectively
5. Using language correctly
Area and Capability	1	2	3	4	5	Avg
6. Writing clearly
7. Writing concisely
8. Writing confidently
9. Using an appropriate style and tone
10. Knowing how to use social media in professional settings
11. Writing correspondence (texts, tweets, e-mails, etc.)
12. Writing formal documents and reports
13. Writing executive summaries and abstracts
14. Proofreading your own work
Totals
Oral Communication Skills
1. Delivering an impromptu presentation
2. Delivering an extemporaneous presentation
3. Organizing your presentation
4. Talking in small groups
5. Talking in large groups
6. Answering questions
7. Asking questions
8. Drawing others out
9. Summarizing and clarifying others ideas
10. Keeping to the topic
11. Summarizing a discussion
Totals
Visual Communication
1. Recognizing when to use graphics
2. Selecting and designing effective data charts
3. Creating meaningful and effective text layouts
4. Employing fundamental graphics content and design principles
5. Ensuring so what is captured
6. Creating presentation visuals and slides
Totals
Emotional Intelligence 1: Dealing with Own Feelings
1. Knowing own personality type
2. Recognizing other types and their effect on behaviors
3. Being aware of own feelings
4. Identifying and controlling feelings
5. Asserting own ideas and rights
6. Stating own needs
7. Expressing feelings to others
Totals
Emotional Intelligence 2: Dealing with Others
Area and Capability	1	2	3	4	5	Avg
1. Listening
2. Recognizing non-verbals
3. Being sensitive to others feelings
4. Asking people how they feel
5. Acknowledging peoples feelings
6. Helping others express their feelings
7. Dealing with anger
8. Dealing with hostility and suspicion
9. Being comfortable with conflict
10. Withstanding silences
Totals
Diversity and Intercultural Communication
1. Realizing the value of diversity
2. Defining and appreciating cultural differences
3. Understanding differences is values and preferences
4. Recognizing general communication preferences (direct or indirect, explicit or implicit)
5. Understanding differences in attitudes toward authority, time, risk, and change
6. Knowing customs common to cultures encountering
7. Communicating in intercultural social situations
Totals
Section 2Group and Organizational Communication
Area and Capability	1	2	3	4	5	Avg
Group and Team Communication and Dynamics
1. Identifying and clarifying goals and objectives
2. Clearly defining the problem under discussion
3. Examining all facets of the problem
4. Encouraging others to generate ideas
5. Using creativity to develop new ideas
6. Evaluating options
7. Helping groups make decisions
8. Exploring the people aspects of the problem
9. Encouraging groups to develop action plans
10. Helping the team to confront difficult issues
11. Sensing tension in the group
12. Being sensitive to how people in the group are feeling
13. Being aware of how open or closed the group is
14. Helping groups explore their commitment to group decisions and or agreements
15. Surfacing vested interests and feelings about issues
16. Identifying those issues that are avoided
Area and Capability	1	2	3	4	5	Avg
17. Drawing attention to unhelpful behavior
18. Helping the team deal with conflict or other tension
19. Supporting individuals against group pressure
20. Helping team members acknowledge each others strengths
21. Helping team members give each other feedback
22. Facilitating team review and critique
Totals
Organizational Communication
1. Recognizing different organizational structures
2. Understanding the human relations approach
3. Displaying ability to motivate others
4. Recognizing the organizational role of communication
5. Understanding how power works in supervisor /subordinate relationships
6. Knowing what it takes to build trust in supervisor/ subordinate relationships
7. Establishing communication protocols with supervisors
8. Recognizing the ethical expectations in an organization
9. Creating an ethical environment
10. Being able to see the organizational cultural differences
11. Realizing which organizational cultures fit best with my own individual personality and style
12. Giving praise and appreciation to peers and supervisors
13. Recognizing who talks to whom
14. Soliciting feedback from others
15. Providing constructive feedback to individuals or groups
16. Receiving feedback without being defensive
17. Dealing with supervisors and more senior people
18. Mentoring others
19. Coaching others
20. Networking
Total
Transformational Leadership and Internal Communication
1. Selecting the most appropriate leadership style
2. Knowing how to adjust leadership styles when needed
3. Recognizing the characteristics of transformational leaders
4. Developing an internal communication strategy
5. Developing a vision
6. Communicating a vision
7. Targeting messages to different levels in an organization
8. Creating a change communication program
Area and Capability	1	2	3	4	5	Avg
9. Implementing a change communication program
Totals
External Corporate Communication
1. Developing an external communication strategy
2. Managing reputation
3. Analyzing external stakeholders
4. Developing targeted messages for all external stakeholders
5. Communicating with the news media
6. Dealing with a communication crisis situation
Totals

Barrett, D.
J. (2014). Leadership Communication (4thEd.). New York, NY: McGraw-Hill Irwin.

Part 1: Assessing
Your Own Leadership Communication Abilities

Using the
information gained from completing the checklist, assign a score for your
improvement need in each skill area (use the key provided below).

KEY

1 = Need lots of work in this area

2 = Need some work in this area

3 = Acceptable, but could be stronger

4 = Very good abilities, close to leadership
communication level

5 = Excellent abilities, leadership
communication level achieved

Instructions: To calculate your average in
each communication area, take the following steps:

1. Add
the number of marks within each column under the capability area

2.
Multiply the number of marks times the scale number (15) at the top of
each column

3.
Record this number in each column in the totals row provided

4.
Total the row across

5.
Then, divide by the number of capabilities listed and record your
average in the box.

Score	Capability Area
	Ethos/Image
	Audience Analysis and Strategy
	Social Media and Other Written Communication
	Oral Communication
	Visual Communication
	Dealing with Own Feelings
	Dealing with Others
	Cultural Communication Competence
	Group and Team Communication and Dynamics
	Organizational Communication
	Internal Communication
	External Communication

2. What do
you consider your major communication strengths?

3. What do
you consider your major communication weaknesses?

4. What
leadership communication roles do you currently play in your organization?

Part 2
Determining Your Leadership Communication Goals

Answer the
following questions to help you develop your goals and plan.

1. What
communication leadership roles would you like to play in the future (at your
organization or

in your
career overall)?

2. What are
your short-term and long-term leadership communication improvement goals?

3. What new
skill do you want to work on first, second, third, etc?

4. What
barriers do you anticipate having to overcome to reach your improvement goals?

5. How long
do you think it will take you to achieve your goals?

6. How will
you know you are succeeding?

7. How will
you obtain feedback?

Part 3 Developing
a Plan to Achieve Your Goals

Use this
grid to help you plan and track your improvement.

Improvement Goal	Action Steps to Achieve Goal	Deadline	Method to Measure Success

ORG423 Portfolio Project
Final Paper Requirements
1. Length: The final paper must be 1000 words minimum
2. Structure: The paper will adhere to all APA requirements and include the following elements:
I. Title Page
II. Executive Summary (1 page / 300 words maximum length)
III. Introduction
IV. Content
a. Prioritized Skill List: Include a table showing your skills sorted in order of highest
score to lowest score. Include the key for your score rating. I recommend that you
do this in Excel and copy the table to Word. Use the following information to
prepare this table:
Score Capability Area
Ethos/Image
Audience Analysis and Strategy
Social Media and Other Written Communication
Oral Communication
Visual Communication
Dealing with Own Feelings
Dealing with Others
Cultural Communication Competence
Group and Team Communication and Dynamics
Organizational Communication
Internal Communication
External Communication
KEY
1 = Need lots of work in this area
2 = Need some work in this area
3 = Acceptable, but could be stronger
4 = Very good abilities, close to leadership communication level
5 = Excellent abilities, leadership communication level achieved
b. Strengths Discussion: One or two narrative paragraphs describing what you consider
to be your communication strengths. Use the results from the Checklist and the skill
areas from the Prioritized Skill table as the basis for your discussion. Include specific
examples of the results you have achieved using these skills in your personal and
professional life.
c. Weakness Discussion: One or two narrative paragraphs describing what you
consider to be your communication weaknesses. Use the results from the Checklist
and the skill areas from the Prioritized Skill table as the basis for your discussion.
Include specific examples of the consequences you have encountered as a result of
a lack of these skills in your personal and professional life.
d. Goals, Programs, and Targets: For each skill area that you rated a 1 or a 2, prepare a
goal, program, and target. A goal is a statement of a skills-based outcome that you
want to achieve, a program is the description of the action steps that you will
undertake to achieve the outcome, and a target is a numerical measure of the
success of the effort and a date by which the program will be complete. Here is an
example:
Goal 1: Develop better oral communication skills when delivering impromptu
and extemporaneous presentations.
Program 1: Participate in 26 Toastmaster sessions for impromptu and
extemporaneous presentations over the next 14 months. Actively solicit
feedback from fellow members concerning areas for improvement, and change
my behaviors based on this feedback.
Target 1: By June 30, 2012, all of the feedback received from fellow members of
Toastmasters will note only positive comments and will not include any areas
for improvement.
e. Summary Goals, Programs, and Targets Table: Summarize the narrative descriptions
of your goals, programs, and targets in a table. The table will be your management
tool to help you achieve your desired outcomes. The Achieved column will be blank
until you have completed each program. Use the following example as the basis for
your table:
Goal Program Target Achieved? (Y/N)
1. 1. 1.
2. 2. 2.
Etc. Etc. Etc.
V. Conclusion
VI. References
a. Cite and integrate at least three credible sources.
** Dont forget to include, in the formal self-assessment, a summary of the questionnaire contents
associated with the emotional intelligence instrument.
** Also, in the formal self-assessment, make sure to provide evidence from workplace experience
supporting the responses to the emotional intelligence questionnaire.